Nine programs. One promise: nobody in Peel has to translate their own crisis.

Settlement services help newcomers integrate into Canadian society. They are available to newcomers and permanent residents, Canadian citizens, international students, work permit holders, live in caregivers and convention or claimant refugees to Canada, with proof required. All services are confidential and at no cost to clients.

PCHS trains the people who train everyone else. This program builds the capacity of IRCC funded front line settlement staff to meet the changing needs of newcomers, using a trauma informed, inclusive and sensitive framework for service delivery, across nine Local Immigration Partnership regions: Kingston, Peterborough, Durham, York, Simcoe, Peel, Halton, Hamilton and Brantford.

• Compassion Fatigue
• Mental Health First Aid (MHFA), delivered by Mental Health Commission of Canada certified facilitators
• Trauma Informed Approach
• Cultural Competency

The Sahara Mental Health Program provides assistance and support to clients dealing with problems associated with mental illness. It takes a holistic approach, providing case management and supportive counselling services to individuals and family members.

• E-Mental Well-being Program, delivered online
• Early Psychosis Intervention Program, case management and support
• Crisis Response program, in collaboration with the Canadian Mental Health Association
• Ontario Structured Psychotherapy (OSP) program, with PCHS as a service delivery site
• Concurrent Disorder Case Management
• Sahara Family Enhancement Program, free of cost, open to the community

The Sahara Addictions Program empowers clients, and their families, through a guided journey to recovery from substance use behaviours and related concerns, using a holistic treatment approach in a culturally and linguistically appropriate manner.

• Sahara Opioid Harm Reduction Program (SOHR): brief intervention, lifestyle and personal counselling
• Sahara Opioid Addiction Prevention Program (SOAPP)
• Long-term Case Management Program
• Sahara Bridging Addiction Counselling Program (BAC), short term counselling
• In-Short Term Emergency Diversion (In-STED), a partnership with SHIP
• Community Withdrawal Management (CWMS), a supportive environment for withdrawal
• Intensive Addiction Day Treatment Program
• Peer Support Services, built around each client's own recovery goals
• Addictions Group Programs, including the Sahara Addictions Day Program and relapse prevention

The Sahara Better Families Program (BFP) supports youth ages 12 to 24 years old and their families, parents of children aged 1 to 11 years old, and parents who are mandated by legal obligation related to children or youth issues. The program works across mental health, cultural conflict, violence, and substance abuse, the four places family stress usually starts.

The Sahara Geriatrics Program strives to empower, support, and educate seniors to improve their quality of life. Education and resources promote healthy aging, physical independence and well-being, and supportive counselling is provided to individuals and family members. Every part of the program is culturally and linguistically appropriate.

• Sahara Caregiver Support and Respite Program (SCSRP)
• Integrated Seniors Team (IST)
• Behavioural Support Ontario (BSO)
• Langar on Wheels, the meal program described below

The Sahara Support Services Program helps individuals and families who are in emergency shelters, or are facing imminent risk of becoming homeless. Clients are connected to, and receive, the supports that give them every opportunity to avoid homelessness.

SHPP is a community based initiative at PCHS, funded by Ontario Health. It offers culturally responsive health interventions, promotes healthy living and fosters community engagement, working in partnership with healthcare providers and community organizations. Its support line answers at 437-243-3735 and supportline@pchs4u.com.

• Preventative Care, through a Locally Driven Population Health Model (LDPHM)
• Diabetes Health Promotion and Prevention
• Mental Health and Addictions Case Management
• Primary Care Attachment
• Connection to Wraparound Supports

Established in 2011 by PCHS, Langar on Wheels supports isolated and frail seniors who are unable to prepare their own meals. Langar is a Punjabi word; its English translation is a meal. The program provides culturally appropriate, hot, fresh, and nutritious meals, and delivers them six times a week to the doorsteps of 44 clients. The visit matters as much as the food: each delivery fosters a sense of community and connection.